Albany House Surgery

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Prescriptions

The easiest way to request prescription’s is via your pharmacy. You can also request prescriptions through the online forms below. Please note that we no longer accept prescription requests over the phone. This ensure’s that we are providing you with the safest possible service. Please also note that prescription requests will not be processed urgently on Saturday / Sundays or bank holidays.
Thank You.

Request a prescription ( already registered for online services )

Follow the links to your chosen online service. The two most popular services are:

Request a prescription ( not yet registered for online services )

You can request your prescription using the form below. This is for non urgent requests.

Did you know that registering for online services allows you to request medicines more easily, as well as book appointments. There are more features on the way. Why not sign up today?

Request a prescription that is not on your repeat prescription list

Some medications are not on repeat prescription. Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit with your Doctor prior to the medication being prescribed again. Acute prescriptions must be requested by completing the form below.

I have run out of my prescriptions completely. Help!

If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP. 

If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it, or ask you to phone 111 where you can request details of a local Pharmacy that provides the service.

You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.

If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.

Run out or just about to run out of medication requests

Unfortunately a small minority of patients are repeatedly running out (or just about to run out) of their medication. ‘Urgent’ requests of this nature cause a great deal of disruption to the smooth running of the practice. Please be aware that such requests will be questioned very carefully by the reception staff and may well be refused by the GP. A record is kept of such requests, and may well be refused by the GP.

You can request an urgent supply of your medication online by completing the form below. Please note that this is often for a 14 day supply only. This will ensure that you do not run out of medication and gives you time to order your usual supply.

Help with your Prescription

Help with NHS Costs

If you need help with NHS costs or need to find out if you can get free prescriptions please click the button below for further information.

Over the counter medication

Please note that Worcestershire CCG’s no longer allow prescribing of over the counter medication. Please do not request medication that can be bought over the counter.

Other ways to order your medication

In person

You can order in person by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request. Please leave your request in the designated box provided.

Pharmacy ordering/collection service

Pharmacies offer a prescription collection service from our Practice. They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.

Additional information

Hospital and Community Requests

When you are discharged from Hospital you should normally receive seven days supply of medication.

On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.

Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request. 

Medication reviews

The Doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets and is in accordance with current Health Authority policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.